For over 13 years, I have been helping businesses in various vertical markets operate efficiently. In 2007, I helped my husband open Goldstein Media, a digital marketing agency. While I’ve tried to carve out my own place in the business world, I continue to work behind the scenes for Goldstein Media in a flexible operations role, expanding and contracting as my capacity allows.
Recently, I served as the Business Operations Manager at JLFranklin Wealth Planning, a registered investment advisor. During my tenure, I helped the company streamline the remote client onboarding process and improve many processes and workflows.
Prior to that, I spent more than a decade at Bullpen Boys, a ticket agency with numerous tickets to all major sports and events across the US and Canada. When I first started at Bullpen Boys as an Inventory Manager, the inventory was managed in hundreds of Excel spreadsheets. After quickly being promoted to Business Operations Manager, I had the opportunity to completely reshape the business by improving processes, reporting, and profitability.
Thus far, my career has centered around small businesses. The “she-who-wears-many-hats” nature of small business has afforded me the opportunity to touch and manage many aspects of each organization. These experiences, plus a dash of introspection and self-evaluation, has helped me to identify where I truly shine. I really excel at process and procedure improvement and development. I enjoy putting together parts of the puzzle and perfecting each part so that all parts of the business work in harmony together.
I’m currently pursuing my Lean Six Sigma Green Belt, and I look forward to bringing that additional expertise to my next endeavor.
I am a graduate of George Washington University, where I majored in Business Administration. I currently live in Doylestown, PA with my husband and son. When I’m not keeping busy with work and family, you can find me soaking up sunshine on a long walk, reading a great novel, or laughing at a comedy club.